Stuck? Tell us.
Wild Pass is made by AI Apps & Games, a small studio. One address reaches us, a person reads every message, and we answer within two working days.
Four lines save a whole exchange, and let us reproduce the fault ourselves:
- Your iPhone and its iOS version. Settings, General, About.
- The Wild Pass version. It is at the foot of the settings sheet in the game.
- What happened, and what you expected. One or two sentences is enough.
- A screenshot or a screen recording, if the fault is something you can see.
The truck stuck in the ground, a trail that will not load, a crash, a screen that does nothing. Tell us what you did just before it happened.
Progress missing, a crate that did not open, an upgrade you paid for and did not get. Give us your best distance and the truck you were driving, so we can find your game.
Something you bought that did not arrive, or a charge you do not recognise. Apple handles the billing, so a refund goes through them, but write to us as well if the fault is ours.
A feature you want, a truck you want, a trail that is too hard or too easy. We read all of it.
- Apple takes the payment for everything bought in the game, so refunds and cancellations go through reportaproblem.apple.com. We cannot refund an App Store charge ourselves.
- A subscription is cancelled on the device: Settings, your name, Subscriptions.
- If you paid and the game did not give you the item, that one is ours. Write to us with the date and we will put it right.
Wild Pass is in development and is not on the App Store yet. This page is already live, so there is one address to reach us from the first build onwards. Write to the same address to hear when it launches.
AI Apps Yazılım Hizmetleri ve Reklam Faaliyetleri Anonim Şirketi
Trading as AI Apps & Games
support@aiapps.games · aiapps.games