Terms of Use

1. This agreement

These Terms of Use (the “Terms”) are a binding agreement between you and AI Apps Yazılım Hizmetleri ve Reklam Faaliyetleri Anonim Şirketi (“AI Apps & Games”, “we”, “us”), a company registered in Türkiye. They govern your download and use of the mobile game Starglass (the “Game”), including its in-game shop and any updates to it.

By downloading, installing or playing the Game, you accept these Terms. If you do not accept them, do not install or play the Game, and delete it from your device.

Our Privacy Policy explains what data the Game handles and forms part of this agreement.

2. Who we are, and how to reach us

The Game is published by AI Apps Yazılım Hizmetleri ve Reklam Faaliyetleri Anonim Şirketi, registered in Türkiye. For questions, complaints or notices under these Terms, contact us at support@aiapps.games. We aim to respond to every message, but we do not guarantee a response time unless the law requires one.

3. Apple’s role

You obtain the Game through Apple’s App Store. The following applies and prevails over anything inconsistent elsewhere in these Terms:

• These Terms are between you and us only, not with Apple Inc. (“Apple”). We, not Apple, are solely responsible for the Game and its content.
• Your licence to use the Game is limited to a non-transferable licence to use it on any Apple-branded product that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• Apple has no obligation whatsoever to furnish any maintenance or support services for the Game.
• If the Game fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the Game to you (if any). To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the Game.
• We, not Apple, are responsible for addressing any claims relating to the Game, including product liability claims, any claim that the Game fails to conform to a legal or regulatory requirement, and claims arising under consumer protection or similar legislation.
• We, not Apple, are responsible for the investigation, defence, settlement and discharge of any third-party claim that the Game infringes that third party’s intellectual property rights.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• You must comply with any applicable third-party terms when using the Game.
• Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce them against you.

4. Age and eligibility

Starglass is a peaceful building game with no violence, but it offers in-app purchases and it is not directed to children.

You must be at least 13 years old to play. If you are in the European Economic Area, the United Kingdom, or another territory that sets a higher digital age of consent (up to 16), you must have reached that age. If you are under the age of majority where you live, you may only play with the consent of a parent or guardian, who accepts these Terms on your behalf and is responsible for your use of the Game and for any purchases made on your device.

You must also have the legal capacity to enter into this agreement, and must not be barred from using the Game under the laws of your country.

5. Your licence to play

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and play one copy of the Game on a device you own or control, for your own private, non-commercial entertainment.

That is all you get. We reserve every right not expressly granted here. The Game is licensed, not sold to you.

6. What you may not do

You must not, and must not attempt to, or help anyone else to:

• copy, modify, translate, adapt or create derivative works of the Game, except where this restriction is prohibited by law;
• reverse engineer, decompile or disassemble the Game, or otherwise try to derive its source code, except to the limited extent the law expressly allows despite this restriction;
• rent, lease, lend, sell, sublicense, distribute or commercially exploit the Game or access to it;
• cheat, exploit bugs, or use bots, scripts, automation, emulators, modified clients, memory editors, save editors or any other tool to manipulate progress, gold, marble, gems or purchases;
• obtain gems, items, oases or any paid benefit other than by paying for them in the Game through the App Store, or help anyone else to;
• interfere with, overload or probe the services our providers run for us;
• use the Game in any way that breaks the law, or to build a competing product from what you learn by taking it apart.

7. Your Player ID and your towns

The Game has no account, no password and no login. Your device generates a random Player ID the first time you play, and your towns, gold, gems, marble, level and research are files stored on your own device.

It follows that deleting the Game deletes your progress, and we cannot restore it. We hold no copy of your save, there is no cloud backup and no account to sign back in to. The same applies if your device is lost, replaced or wiped. Treat your towns as living on that phone and nowhere else.

Purchases are the exception. Apple keeps the record of what you bought, so Settings → Restore purchases brings back the town charter and any oasis deeds on a new install. Gems and other consumables you have already spent cannot be restored — see section 8.

Our Privacy Policy explains what the Player ID is and what we do with it.

8. Gems, gold, marble and virtual items

The Game uses gold and marble, earned by playing, and gems, earned by playing and also sold for real money. It also has virtual items: the town charter, deeds to further oases, patches of land, research and buildings. All of it — earned or bought — is subject to the following, which is the deal you accept when you spend:

• Gems, gold, marble and virtual items have no real-world value. They are not money, not currency, not credit, not a deposit, not a stored-value or payment instrument, and not property. They cannot be redeemed for cash or anything of monetary value from us or anyone else.
• You do not own them. What you buy is a limited, personal, non-transferable, revocable licence to use them inside the Game, and nothing more.
• They are not transferable. You may not sell, trade, gift or attempt to transfer gems, items, towns or Player IDs to anyone, or acquire them from anyone other than us through the Game. Any such transfer is void and may result in termination.
• We may change the economy. We may add, remove, reprice, rebalance, expire or change any gem pack, item, building, research, price, earn rate, level threshold or land price at any time. Game balance is not a promise, and a change to it is not a defect.
• They can end. Your licence to gems, gold, marble and items ends when this agreement ends, when the Game is discontinued, or when we terminate your access under section 15. Unless the law says otherwise, you will not be compensated for unused gems or items in any of those cases.

9. Purchases, prices and refunds

The Game is free to download and offers optional in-app purchases. There is no subscription in Starglass: nothing you buy renews itself, and nothing charges you again later.

Apple takes your payment, not us.Every purchase is made through the App Store and is governed by the Apple Media Services Terms and Conditions in addition to these Terms. We never receive or store your card details. Prices are set per territory, shown in the Game and in the App Store before you confirm, and include or exclude tax per Apple’s rules for your territory. The price the store shows you at the moment of purchase is the price that governs, not any figure quoted elsewhere.

What the shop sells

• Gem packs — one-time purchases that add gems to your balance immediately. Consumable: once spent, they are gone, and they cannot be restored.
• Town charter — a one-time purchase that doubles your taxes for good, removes the screens shown between levels, and makes room for two more oases. Non-consumable: bought once, restorable.
• Deed to another oasis — a one-time purchase that opens one more oasis straight away instead of waiting for the level that would open it. Consumable, and you may buy it more than once.

Gold and marble are also sold for gems inside the Game, and gems open land and finish research early. Those are exchanges of virtual items for virtual items, not purchases for money, and section 8 governs them.

Restoring purchases

Settings → Restore purchasesrecovers the non-consumable entitlements Apple has a record of for your Apple Account. If a purchase completes but the Game is closed, interrupted or waiting on Ask to Buy before it is delivered, the Game delivers it on a later launch, once, from the store’s own record. If something you paid for never arrives, write to us at support@aiapps.games and we will put it right.

Refunds

We cannot issue refunds for App Store purchases — only Apple can. Request one through reportaproblem.apple.com and Apple’s decision applies. Except where the law requires otherwise, all purchases are final and non-refundable, and gems and items are not exchangeable or returnable.

Immediate delivery and withdrawal rights

Digital content bought in the Game is delivered immediately on purchase. Where you have a statutory right to withdraw from a distance contract (for example, the 14-day right under EU or UK consumer law, or the corresponding right under Turkish distance sales rules), you expressly request immediate performance and acknowledge that you lose that right of withdrawal once delivery has begun. Your other statutory rights — including rights in respect of digital content that is faulty or not as described — are unaffected.

Unauthorised purchases

Purchases are confirmed with your Apple Account. If other people — including children — can use your device, use Apple’s Screen Time, Ask to Buy and in-app purchase restrictions. Except where the law requires otherwise, we are not responsible for purchases made on your device, whoever made them; those go to Apple.

10. Rewarded videos and screens between levels

The Game offers you a short “video” in exchange for gold when you are short, a doubled level reward, a happiness festival, tripled taxes after time away, or time off the research under way; and it shows a screen between some levels unless you hold the town charter.

In this version those are placeholders drawn by the Game itself. No advertising network is built into the Game, nothing is fetched from a third party, and no data about you goes to an advertiser. We may connect a real advertising network in a future version; if we do, we will update these Terms and our Privacy Policy first. The reward a video gives is a virtual item under section 8 either way, and we may change or withdraw any of these offers at any time.

11. The Game changes, and the Game may end

The Game is a live product. We may at any time, without liability to you, change, update, rebalance, add or remove features, buildings, landmarks, research, content or prices, and we may limit or discontinue the Game in whole or in part.

The Game plays on your device and does not need a connection, so it does not stop working when our services do. But we do not promise that it will keep working on future versions of iOS or on future devices, and we do not promise to keep it in the App Store.

If we discontinue the Game entirely, we will give reasonable notice where practicable. Except where the law requires otherwise, we owe no refund or compensation for gems or items you hold at that time.

12. Our intellectual property

The Game — including its code, artwork, buildings, landmarks, characters, names, text, sounds, look and feel, and the Starglass and AI Apps & Games names and logos — is owned by us or our licensors and is protected by copyright, trade mark and other laws. Nothing in these Terms transfers any of it to you.

The Game includes third-party material used under licence. Its music is by Scott Buckley, used under the Creative Commons Attribution 4.0 licence, and it is credited in the Game when a track starts. Those licences and the credits they require belong to their respective owners. You must not remove or alter those credits, and you receive no rights in that material beyond playing the Game.

13. No warranty

The Game is provided “as is” and “as available”, with all faults and without warranty of any kind. To the maximum extent permitted by law, we disclaim all warranties, express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, quiet enjoyment, accuracy and non-infringement.

We do not warrant that the Game will be uninterrupted, timely, secure or error-free; that defects will be corrected; that it is free of harmful components; or that your towns and progress will not be lost — they live on your device alone, and section 7 explains what that means.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you. Nothing in these Terms excludes or limits your mandatory statutory consumer rights.

14. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, goodwill, data, saves, towns, progress, gems or virtual items, or for any device damage, howsoever caused and under any theory of liability, even if we have been advised of the possibility.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Game and these Terms is limited to the greater of (a) the amount you actually paid us for in-app purchases in the twelve (12) months before the event giving rise to the claim, or (b) fifty US dollars (US$50).

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

15. Suspension and termination

You may end this agreement at any time by deleting the Game from your device. Because the Game sells no subscription, nothing keeps charging you afterwards. Deleting the Game also deletes your towns and your progress (section 7), so make sure that is what you want.

We may suspend or terminate your access to the Game, in whole or in part, with or without notice, if we reasonably believe you have breached these Terms — in particular by tampering with the Game or its saves to obtain gems, items or paid benefits you did not pay for — or if we are required to by law. Where the breach is not serious and can be fixed, we will give notice where it is reasonable to do so.

On termination, your licence to the Game and to all gems and virtual items ends immediately, and no refund is owed except where the law requires one. Sections 8 (gems and virtual items), 12 (our intellectual property), 13 (no warranty), 14 (limitation of liability), 16 (indemnity), this section 15, 18 (governing law) and 19 (general) survive termination.

16. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless AI Apps Yazılım Hizmetleri ve Reklam Faaliyetleri Anonim Şirketiand its directors, officers, employees and agents from any claims, damages, losses, liabilities and reasonable legal costs arising out of your breach of these Terms, your misuse of the Game, or your violation of any law or any third party’s rights. This does not apply to the extent the claim arises from our own act or omission.

17. Changes to these Terms

We may update these Terms — for example, to reflect changes to the Game, our providers, or the law. The current version always lives at this address, dated at the top.

If a change is material, we will take reasonable steps to bring it to your attention before it takes effect, such as a notice in the Game or on this page. Continuing to play after a change takes effect means you accept the updated Terms. If you do not accept them, stop playing and delete the Game.

18. Governing law and disputes

These Terms and any dispute arising out of them or the Game are governed by the laws of Türkiye, without regard to conflict-of-law rules. The courts and enforcement offices of Türkiye competent for our registered office have exclusive jurisdiction.

If you are a consumer, this does not cut down your rights. Nothing above deprives you of the protection of the mandatory consumer laws of the country where you live, or of your right to bring proceedings in your local courts where the law gives you that right. Consumers in Türkiye may also apply to the Consumer Arbitration Committees (Tüketici Hakem Heyetleri) and Consumer Courts within the applicable monetary limits. Consumers in the EU may use the European Commission’s Online Dispute Resolution platform.

Before filing anything, please email us. Most problems are faster to fix than to litigate: support@aiapps.games.

19. General

• Entire agreement. These Terms and the Privacy Policy are the whole agreement between you and us about the Game, and replace any earlier understanding on that subject.
• Severability. If any provision is held unenforceable, it is modified to the minimum extent necessary or severed, and the rest stays in force.
• No waiver. If we do not enforce a right, that is not a waiver of it.
• Assignment. You may not assign or transfer these Terms. We may assign them to an affiliate or in connection with a merger, acquisition or sale of assets, provided your rights as a consumer are not reduced.
• Third parties. Except for Apple (section 3) and those we name as indemnified in section 16, no one other than you and us has any right to enforce these Terms.
• Force majeure. We are not liable for failure or delay caused by events beyond our reasonable control.
• Language. These Terms are written in English. Any translation is provided for convenience, and the English version prevails to the extent the law allows.

20. Contact

AI Apps Yazılım Hizmetleri ve Reklam Faaliyetleri Anonim Şirketi
Email: support@aiapps.games
In the Game: Settings → About → Contact us